Customer Testimonials
Wonderful staff, and honest people!
Scheduled me in fast for and oil change and didn’t have to wait long! Very nice employees, eager to help and quick to answer questions!
Love proctor automotive they take care of the problem the first time I've brought several of my vehicles here for service and I couldn't ask for more and I won't go no where else..
Is a bit more expensive than the average mechanic however the quality and speed of service you receive is far above what you pay for
First text visiting and I had a very positive experience. Very friendly service, honest, and efficient work!
I was very impressed with how friendly they were. They did excellent work in a timely manner and their prices were better than any other places I went to. Highly recommended! ?
Procter Automotive saved the day. Last week I was in Tuscola for the weekend and on Sunday I was headed into Abilene when my car started acting weird and wouldn't run. My husband went into Abilene and asked around(since we are from the Austin area) who would they recommend for car repair and 4 different people replied Procter Auto without hesitation. We showed up Monday morning at Procter Auto and we were greeted with a friendly service advisor Mr. Graham. He assured us that they would get my car fixed as soon as possible. Within an hour we were contacted about what the problem was and before noon I was driving out of the shop and headed back to Austin. I highly recommend Procter Automotive. Great service!
They treat their customers better than almost any other business in town. They were happy to give me an accurate cost estimate for three Issues with my car so that I could compare prices with another shop. I appreciate their friendly demeanor, useful advice, and good communication.
Sometimes the worst situations are made better by great people. In the case of me and my Subaru WRX, that’s exactly what happened. My unique circumstances weren’t the easiest to deal with but Jimmy and Billy truly went above and beyond. I walked away with an engine replacement and a lesson learned. Simply put, Proctor Automotive has earned my business so long as I’m in Abilene.
I brought them the most difficult problem I possibly could of, a hardtop Pontiac G6 where the top was not working. They were extremely professional and were straight forward. The part I appreciate the most was that they did not overcharge and were very fair with their prices!
