What Abilene Automotive Service Consumers Should Know

Posted by & filed under Service Standards.

There are some things Abilene motorists should know about Abilene car service and repair. First and foremost, Procter Automotive cares about you and your family’s safety. And we really appreciate your business. Procter Automotive in Abilene wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The understanding techs that work for Procter Automotive need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other service professionals to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time in TX and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. Average Abilene or Abilene drivers may not realize the business and environmental regulations Procter Automotive must comply with. Of course that costs money too. Like any TX business, overhead is a big factor.

When you go into your favorite Sweetwater restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for Procter Automotive. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Abilene customers are happy to see them succeed as a TX automotive business.

Contact Procter Automotive to learn more about our extensive auto service training.
You can find us at:
1325 Butternut St.
Abilene, TX 79602
Or call us at 325.672.9894

At Procter Automotive, we love to see our Abilene customers whenever they come in, but we would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. We want to work together with you to avoid breakdowns. Tell your Sweetwater area friends and family to come in for their critical scheduled maintenance too. That lowers our marketing costs and helps keep its labor rates down. That’s good for everyone in Abilene.

Procter Automotive appreciates this great review of automotive service from AutoNetTV.