Very unique! Had vehicle towed to procter automotive on recommendation, was told that it would be Thursday or Friday of next week before it would even be looked at. I'm from out of town and had no choice but to leave it. Later I got a call from Billy Johnson, service adviser for Procter, he told me my vehicle was ready. (This was the same day) Billy had gone out to move my vehicle and decided to look under the hood. He found loose wires, tightened them, did diagnostic tests and repaired the vehicle. I'm extremely pleased and if ever in Abilene and need mechanical work on my vehicle they will get the call. Thank you Billy for incredible customer service.