Procter Automotive saved the day. Last week I was in Tuscola for the weekend and on Sunday I was headed into Abilene when my car started acting weird and wouldn't run. My husband went into Abilene and asked around(since we are from the Austin area) who would they recommend for car repair and 4 different people replied Procter Auto without hesitation. We showed up Monday morning at Procter Auto and we were greeted with a friendly service advisor Mr. Graham. He assured us that they would get my car fixed as soon as possible. Within an hour we were contacted about what the problem was and before noon I was driving out of the shop and headed back to Austin. I highly recommend Procter Automotive. Great service!
They treat their customers better than almost any other business in town. They were happy to give me an accurate cost estimate for three Issues with my car so that I could compare prices with another shop. I appreciate their friendly demeanor, useful advice, and good communication.
Sometimes the worst situations are made better by great people. In the case of me and my Subaru WRX, that’s exactly what happened. My unique circumstances weren’t the easiest to deal with but Jimmy and Billy truly went above and beyond. I walked away with an engine replacement and a lesson learned. Simply put, Proctor Automotive has earned my business so long as I’m in Abilene.
I brought them the most difficult problem I possibly could of, a hardtop Pontiac G6 where the top was not working. They were extremely professional and were straight forward. The part I appreciate the most was that they did not overcharge and were very fair with their prices!
Procter Automotive has been a leading and trusted provider of auto repair in Abilene for nearly seventy years. We welcome new customers to Procter Automotive, the big country’s most trusted automotive repair shop since 1947! That is not a typo – we have nearly seven decades of experience. It has always been the mission of Procter Automotive to provide honest, reliable and effective auto repair service to the Abilene community, from brake repair, clutch replacement, check engine light to transmission repair. We want every one of our customers to drive away happy with our prices and service. Car maintenance is important, but it can be hard to find room for it in your schedule and budget. With our convenient online scheduling and fair pricing, we are here to help.
Procter Automotive is proud to employ National Institute for Automotive Service Excellence (ASE) certified technicians. This certification is a stamp of approval for experienced and dedicated mechanics who are committed to continuing training. Whether your vehicle is a genuine classic or a cutting-edge hybrid, there is an auto repair technician in our Abilene shop who knows it inside and out. We are proud to offer quality, cutting edge, prompt, and reasonably priced car maintenance and auto repair services to our new and loyal customers. If there is anything we can do to serve your automotive repair needs better, please let us know! We welcome customer feedback.
Operating with transparency and a people-first philosophy for 70 years has earned us the honor of being Abilene’s only approved AAA Auto Repair Shop. We were also proud to receive the 2011 Better Business Bureau Torch Award for having Outstanding Marketplace Ethics. While awards and certifications mean a lot to us, nothing means more to us than a satisfied customer! We will go above and beyond to make sure that your experience is as convenient as possible, and that you leave satisfied.
We look forward to serving you!
Phone: (325) 672-9894http://maps.google.com/?q=1325%20Butternut%20St.%20%2C%20Abilene%2C%20TX%2079602