Abilene Auto Repair

1215 reviews
1325 Butternut St., Abilene, TX 79602
|
Mon - Fri: 7:30 AM - 5:30 PM
Give us a call:(325) 672-9894
1

I went in being referred by another shop that had done transmission work for me and asked about having my carburetor looked at as it was dying upon load with heavy throttle. I was quoted $60-80. Made the appointment and dropped it off. They call to tell me the findings, the carb needs replacing, ok so the quoted replacing the quadrajet with a similar one for just over $1000. Then I asked how much we were up to already as that seemed high for replacing a carb and diagnostic. My $60-80 quote ended up at $228 for doing exactly what was quoted. I felt like they took me for an old single woman. I asked why so much higher and the counter guy read the receipt an hour for carb evaluation and half hour for checking timing which seems like a clock rider was on this ticket. I paid and will definitely not recommend or go back. I don’t prefer to be swindled.

5

Friendly, professional service

5

Man, we could not figure out what was wrong with my car. Proctor checked this and that and then checked again. Finally, through their patience, and a little bit of good fortune, they figured out the problem and fixed it. That was over a month ago. I just took my time to write a review to make sure it was indeed fixed. So far do good. Thanks, guys.

Greg, thank you for your kind words! We are thrilled to hear about your positive experience with us. Our team always strives to provide the best service possible to our customers. If you have any further concerns or questions, please do not hesitate to reach out. We are here to help!

- Procter Automotive
5

5

5

These guys are professional and courteous!

Thank you for the 5-star review, Ed! We're thrilled to hear that you found our team professional and courteous. Providing top-notch customer service is our priority, and we're delighted to have exceeded your expectations. If there's anything else we can do for you, please don't hesitate to reach out!

- Procter Automotive
5

We forgot to clean the cool air intake filter. Let's plan it for nest visit.

Thank you, Ed, for the 5-star review! We appreciate your feedback and are glad to hear that you were satisfied with our service. We apologize for the oversight and will make sure to prioritize cleaning the cool air intake filter during our next visit. Your satisfaction is our top priority, and we look forward to serving you again soon!

- Procter Automotive
5

I live out of town,My daughter lives in Abilene Texas.We don't know anyone there. Her car broke down and didn't know who to trust on fixing her car.Called Procters Automotive and they took care of her quickly and absolutely didn't try to sell me something that the car didn't need.I am so grateful and totally recommend them.As a parent I felt helpless not being there but Procters definitely put me at ease.Thank Ya So Much!Car runs perfectly!

Thank you for your fantastic 5-star review, Wendy. It was our pleasure to help your daughter and provide a reliable, trustworthy service. We understand the concerns of living out of town and not knowing who to turn to. We appreciate the trust you placed in us, and we're delighted to hear that your daughter's car is running perfectly. If you or anyone you know needs assistance in the future, don't hesitate to reach out. Thank you for recommending us!

- Procter Automotive
5

Satisfied with the results

5

Excellent service and communication was exceptional. Ill definitely use them again.

Thank you, Melissa, for your kind words! We are thrilled to hear that you had an excellent experience with our service. Providing exceptional customer service and clear communication is our top priority. We look forward to serving you again in the future!

- Procter Automotive
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