Abilene Auto Repair

1320 reviews
1325 Butternut St., Abilene, TX 79602
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Mon - Fri: 7:30 AM - 5:30 PM
Give us a call:(325) 238-9008
5

Awesome shop. This team of professions deliver every time I bring one of my vehicles in for work.

Thank you, Gary, for your fantastic review! We're thrilled to hear that you consistently have a positive experience with us. We take pride in delivering exceptional service to all our customers, and we're glad we hit the mark with you. If there's anything else we can do to further enhance your visit, please let us know.

- Procter Automotive
5

Very efficient, sent photo of the cause of my problem, and explained it,said they would need to order parts. Called me one day before I was expecting, and said my vehicle was ready ! Took care of small things , like resetting my oil change on vehicle and also putting reminder sticker on window for next oil change . Very satisfied ! Have already referred my brother-in-law to them for a vehicle problem he is having.

Thank you for the recommendation, Steve! We're glad to hear that you had a great experience with us. Providing efficient and thorough service is our priority, and we're happy that we could exceed your expectations. Don't hesitate to reach out if you or your brother-in-law need any further assistance in the future!

- Procter Automotive
5

I am so glad to have found a dependable, knowledgeable, automotive center. I was worked into their schedule sorta last minute and was given information about service needs for my vehicle. When we stopped at a dealership in Katy, to check for accessories, I was informed of the same thing Billy told me before my trip, further confirming this is the automotive shop for me.

Thank you for choosing us, MuQuiter! We're thrilled to hear about your positive experience with our team. Providing exceptional service and expert advice is what we aim for. We're here for all your automotive needs, so feel free to contact us anytime.

- Procter Automotive
5

Really good experiences with Procter Automotive. What I really appreciated is they tell you, beforehand, if they're having staffing challenges and won't guarantee something will definitely be done in a certain time frame. My vehicle issues were handled in a timely manner and there were no followup issues. I have an older German made vehicle and have recommended Procter to a friend who also has a European sports car.

Thank you for sharing your experience, Brad! We strive to be transparent about any staffing challenges and appreciate your understanding. It's great to hear that your vehicle issues were handled timely, without any follow-up ones. We're here to help with all makes and models, and we appreciate recommending us to your friend. We hope to see you both again at Procter Automotive!

- Procter Automotive
5

Thank you, Donald, for the 5-star rating! We are delighted to hear that you had a great experience with us! If there is anything else we can do to enhance your satisfaction, please don't hesitate to reach out!

- Procter Automotive
5

Always 5 Star from this business. Only place i trust with my vehicles

We appreciate your loyalty, Ben! Thank you for trusting us with your vehicles and for the 5-star review. It means a lot to us!

- Procter Automotive
5

This facility heard my concerns and did not make me wait for a month for service, not like another major dealership. Everyone was friendly and very helpful! I will definitely be using them again! I will highly recommend this amazing team and facility!

Thank you, Lisa! Your kind words mean a lot to us. We're thrilled to hear that your experience with us went above and beyond your expectations. Our team is dedicated to providing exceptional service, and it's wonderful to know that we succeeded. We appreciate your recommendation and look forward to serving you again in the future!

- Procter Automotive
5

Drove in from San Angelo to try out their service. Great group of professionals and nice guys. Service was relatively quick and definitely done right. Waiting 4 days for a part wasn't ideal, but if you own a BMW in Central TX and don't want the hassle and costs of the dealerships, there will be concessions somewhere. Very satisfied with the service I received, and would certainly recommend them.

Thank you for traveling to us for your BMW needs, William! We value your satisfaction and be assured that we aim to serve you efficiently. Sometimes part availability can cause delays, but we strive to minimize this inconvenience. Your recommendation means a lot to us.

- Procter Automotive
5

They are always very kind and professional. Try to drop me off and pick me up while the work is being completed when available. Usually they can squeeze me in for the same or next day depending on whats needed. Great experience every time.

Thank you for your kind words, Tiara! It's great to hear that you always have a positive experience with us. We strive to provide top-notch service to all our customers, and we're glad that you appreciate our efforts. We look forward to serving you again soon!

- Procter Automotive
5

It takes more than a good mechanic to correctly repair or maintain a vehicle. You also need smart parts buyers to insure your repairs can be promptly performed. And you also need on-site management that approach the business from the perspective of the customer, ensuring customer satisfaction is the top priority. At Procter Automotive you get all three.

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