Abilene Auto Repair

Very professional. Car was repaired and ready when promised.

I was referred to Procter Automotive for a power steering fluid leak. They diagnosed the problem, ordered the parts they needed and I made an appointment for the repairs. They had my car fixed by lunchtime. I really appreciated the fact that they could give me a ride to work and they also gave me a ride back to the shop after the repairs to pick up my car (thanks Steve!.) All in all a great experience. I would use them again!

Excellent service / competitive prices / friendly atmosphere / professional service advice/ personal automotive advisor/ personal transportation to and from the shop- What more could you ask for in today’s automotive repair world ! ! Thank you Jimmy and staff .

Very professional and friendly.

On line appointment, friendly check-in and timely communications regarding repair and completion. I was impressed every step of the way.

I was told to drop my car off in the morning, and when I did and they were not able to get to it all day, I called them. They asked if I was the one who dropped it off after lunch and I was not. So after taking a full two days they told me that my head gasket was blown. I looked online and if my head gasket was blown there would be water in my engine and my car would not start. Instead I have a slight oil leak, most likely because of a valve cover gasket. I wish that I had not gone to Procter Automotive. I have heard good things about them, but my experience was bad communication and paying for a diagnosis that I am not sure is true.