Abilene Auto Repair

I recently moved to Abilene, driving my Porsche Carrera from Arizona. It was time for a major checkup (oil change, transmission and coolant flush, etc). Jimmy and his entire team at Procter Automotive were exceptional in making me feel confident that my Carrera was in great hands. They followed up every step of the way. When it was time to pick my Carrera there were no surprises. Jimmy and the whole team at Procter Automotive are passionate about the quality of their work and their customers, and it showes. I’ll be back for years to come……. Thank you Jimmy

Professional service and work. Hands down I didn't feel like I got the runaround and treated fair.

When we purchased my Suburban, my husband continued to take it to the dealership as the previous owner had done, instead of Proctor. Several things went wrong that were very upsetting and threatened to ruin my engine. When we brought the car to Proctor, they put everything right again at a fraction of the price the dealership quoted us. I have been taking my vehicles to Proctor automotive for many years now. I always appreciate their honesty, commitment to quality, and awesome customer service. All of my friends agree, Proctor is the best place in Abilene to bring your car for service. Comment from Chris C. of Procter Automotive Business Owner 1/23/2018We really appreciate your feedback, Susan. Our goal is to treat our customers like family by providing them with excellent service. Thank you for leaving us a review! Read more

My husband liked taking my car to the dealership for regular oil changes until we started having lifter noise in our engine. The men at Proctor found sludge in our oil pan from the low quality oil they were using. It was ruining my engine. Lesson learned! When you go to Proctor they give you the highest quality parts, products and amazing customer service. They are a shop that you can trust. That means the world to me.

The customer service here is outstanding. As a woman who knows nothing about cars, it is great to know I have an honest, reliable place to get the mercedes serviced as there is no dealership in Abilene.

While they did good work on my Buick, they really nickel and dimed everything. So if you want a stereotypical mechanic who will forget to tell you about cost xyz, charge you an hour of labor for a 2 minute task, thus making your quote creep ever higher. Go here. Otherwise, there are cheaper mechanics who can do the same quality work elsewhere.

Great family services

Amazing service!

I can't say anything about their actual work as I haven't experienced it, but they are honest people that aren't just looking to make money. I plan to use them in the future based on that alone.

Excellent service. They communicate very thoroughly with you and you don't feel pressured at all. I will definitely use them again.