Abilene Auto Repair

They were very professional, and they've been in operation for years. A trustworthy and approachable crew. However, I came in saying that my 2009 BMW 128i was rattling while idle. I informed them the spark plugs needed to be changed. They said that they needed to switch out the car computer to run the diagnostic, and it would cost me $1800. After they switched it out, they discovered that the idle engine rattled because of the spark plugs, as I originally suggested, and so they replaced the spark plugs for an additional $500. I'm not pointing fingers because they are professionals, and they know what they are doing. However, I didn't need to spend $1800 when they could have started with checking the spark plugs manually and found out they were failing.

Needed my brakes checked before heading to the mountains for vacation. Proctor Automotive was honest upfront about the anticipated time it may take to get to my car which I appreciated. Knowing I was in need, they were able to get to my car sooner than we thought. Thank you for taking care of me!

Love this business. They are clean, courteous, helpful, & knowledgeable in their jobs. Trustworthy also. Use them comfortably.

I have been going to Proctor Automotive for 19 years and I trust them implicitly. Wouldn’t go to anyone else. Friendly staff and excellent service.

Love this place! Knowledgeable & courteous & helpful. Worth the wait.

Excellent service, fair pricing!

You guys are the best. I used and known you along time. I have always had a great experience. So far so good on truck.

They are always polite and kind. The people are very professional. They got to my car sooner than expected & let me know I needed to take it to the dealership. I wish the dealership was as nice and professional!