Abilene Auto Repair

1325 Butternut St., Abilene, TX 79602
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Mon - Fri: 7:30 AM - 5:30 PM
Give us a call:(325) 238-9008
5

Very unique! Had vehicle towed to procter automotive on recommendation, was told that it would be Thursday or Friday of next week before it would even be looked at. I'm from out of town and had no choice but to leave it. Later I got a call from Billy Johnson, service adviser for Procter, he told me my vehicle was ready. (This was the same day) Billy had gone out to move my vehicle and decided to look under the hood. He found loose wires, tightened them, did diagnostic tests and repaired the vehicle. I'm extremely pleased and if ever in Abilene and need mechanical work on my vehicle they will get the call. Thank you Billy for incredible customer service.

5

The employees at Proctor Automotive are always kind, thorough, and communicative. Safety is their number one priority.

4

Always takes professional care

2

Took it in for popping noise which I could feel under my feet when I backed up and turning sharp. Mechanic test drove my vehicle and it did not make the noise, I even test drove it with him and it didn’t do it. The mechanic said the right front wheel was loose and the wheel bearing needed to be replaced, okay I said. The engine light was on so I was told I needed new spark plugs and spark plug wires, okay I said. The engine light was still on after the spark plugs and new wires were installed. I was told O2 sensors were bad and need to be replaced…aaahh…okay I said. I paid $1,780.83, the engine lights off…yeah…can’t tell any difference in how it runs…get home and back out of the driveway and there’s that pop again. A little afraid to take it back can’t afford another grand or so to fix things I didn’t even know were bad. There’s more history here too… Last summer I took my older model pickup to get the AC fixed.. bottom line is I paid around $700, it worked for a couple of months and guess what it doesn’t blow cold air again. I like a lot of people am not a mechanic although I do know a little. Most time we are that mercy of these auto repair shops. All I want is one I can completely trust and feel like I’m not being gouged. I really don’t like giving bad reviews because I was taught if you can’t say something good about someone don’t say anything at all. But enough is enough! I spent a lot of money trusting that our mechanical problems would be solved and they were not and that’s the bottom line.

5

5

I am very pleased with the work done on my car at Procter auto. The people are professional, friendly and kept me informed of their progress.

5

I would not take my MB to any other location in Abilene.

4

Great job

5

5

Very Skill trustworthy treat you like family honest

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