Proctor Automotive gets 5 STARS! Traveling on a Sunday from Central Texas back home to Colorado Springs, we had a wheel bearing go out as we arrived into Abilene. We didn't know a soul in town but are referred to Proctor Automotive by Pitman Automotive first thing Monday morning. I spoke to Tom and explained my "sad story" that I needed to be back to work on Tuesday morning. He said that the schedule was full but would try to work me in as soon as possible. I know the schedule was full because I personally overheard several phone calls and walk in customers being scheduled for several days later in the week. The staff were courteous, professional and friendly while helping me. Gave me a ride round trip to our hotel 20 minutes away and completed my repairs in just a few hours! We were back on the road by noon on Monday and charged me correctly for the repairs. Thank you Procter Automotive! Sincerely, The Gerstenberg's
Thank you for the great review. We pride ourselves on providing unbeatable customer service. See you next time!
- Procter Automotive