After 5 months and no viable answers as to why our automobile wasn’t running correctly, we called Tom at Proctor Automotive at the suggestion of a friend. I thought I’d just be dealing with Tom. But the entire team (including Tom) was not only super friendly and professional, they were prompt to diagnose the problem, kept in contact with us, and knowledgeable about the engine issues. Every step of the way they let us know what to expect so there were no surprise charges. The guys at Proctor had our SUV back to us within a few days of starting the work. My husband and I are so thankful to the entire team. They truly care about the quality of their work. We feel blessed to have been referred to them!